General Terms and Conditions
These terms describe the rules that govern your use of our online casino and sportsbook platform. They set out the relationship between us and our users, covering account setup, play, payments, promotions, and dispute handling. By accessing the site you agree to comply with these terms and any additional rules posted on the platform.
Account responsibilities
You are responsible for keeping your account details current and secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We allow one account per person unless otherwise agreed in writing. We may suspend or close accounts for suspected fraud, chargebacks, collusion, or bonus abuse.
Eligibility requirements
To register you must meet the minimum eligibility requirements posted during sign-up, including age verification. We require accurate personal details and may ask for identity documents such as government ID, proof of address, and proof of payment method ownership before authorising certain transactions. Residents of jurisdictions where play is prohibited are not eligible to open accounts.
Acceptable platform use
Use the platform lawfully and in good faith. Prohibited behaviour includes attempting to manipulate games, using automated play tools, multi-accounting to gain an advantage, or exploiting promotions in a way we consider abusive. We reserve the right to restrict play, withhold suspected winnings, or close accounts where prohibited activity is detected.
General bonus and promotion rules
Promotions, bonuses, and free spins are subject to specific terms that accompany each offer. Common conditions include minimum deposit requirements, wagering requirements, game contribution percentages, maximum bet limits while wagering, and time limits for completing wagering. Wagering requirements and other promotion details may vary by campaign and will be shown on the promotion page. Abuse of promotional offers may result in bonus removal and account sanction.
Deposits and withdrawals
Deposits
We accept a range of payment methods as shown in the cashier. Deposit processing times and minimums vary by method and by promotion. Certain offers require a qualifying deposit; details are provided on the promotion terms.
Withdrawals and verification
Withdrawals are processed subject to account verification and our standard checks. We may require identity documentation and proof of payment ownership before releasing funds. Processing times depend on the withdrawal method and verification status. Limits or caps may apply and will be communicated in your account. Any fees applied by payment providers are your responsibility.
Dispute resolution
If you have a query or dispute, contact our support team first via [email protected]. Provide relevant account details and documentation to help us investigate. We will review disputes and respond with our findings. If we cannot reach agreement, we may refer the matter to an independent body if appropriate. Decisions relating to account suspension, closures, and withholding of funds will be communicated in writing.
Updates to terms and conditions
We may update these terms from time to time. Updated terms will be posted on the site and will apply from the time they are published. Continued use of the platform after changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically for any changes.